FAQs2018-07-26T20:56:23+00:00

FAQs

What about children’s parties?2015-05-10T18:43:14+00:00

Yes, from the ages of 9 – 10 yrs old.

Do I need to inform you of a medical condition?2015-05-10T18:42:54+00:00

Yes. It is of the upmost importance that any medical condition or disability must be discussed with us prior to the event and preferably at the booking stage.

What facilities do you have?2015-05-10T18:42:33+00:00

At Matfen Hall there are Ladies / Gents toilets and hot water, and you can change in the vehicle shed.

What’s your minimum age for activities?2015-05-10T18:42:09+00:00

This depends entirely upon the activity, please refer to specific activity. If you are still unsure please contact us. Parental consent necessary for under 16 yrs.

Is food available?2015-05-10T18:41:46+00:00

We can provide a buffet lunch for about £6 – £8 pp, this has to be pre booked with your activity.  Alternatively the golf club offers good value meals and snacks.  High House Brewery is nearby and also recommended for light meals and beer – afterwards!

What clothing should I wear?2015-05-10T18:41:20+00:00

We provide overalls and head protection when relevant, however we would recommend you bring warm and wet weather clothing along with a pair of sturdy shoes / boots.

What about alcohol?2018-07-26T20:57:41+00:00

We reserve the right to deny the activity to any person who we believe to be under the influence of alcohol or drugs.  A refund will not be given.

Do I have to book activities?2015-05-10T18:39:39+00:00

Yes, our normal terms are a deposit and full payment three weeks beforehand.  However we can run events at shorter notice.

Where are the activities held?2015-05-10T15:54:57+00:00

Almost all of the action takes place within 25 minutes drive of the city centre: mostly on the Matfen Hall estate near Corbridge.  Our office is in Newcastle, minutes from the Central Station; however, we spend as much time as possible out of it so please ring first (0191 2325872).  We can organise a minibus for your group costing roughly £100.